Privacy Policy

Who we are

Alvorae, 610 Pioneer Ave, Riverton, WY 82501, United States. For any privacy request, email Contact@alvorae.shop.

What we collect

• Order details: name, email, phone, delivery address and the items purchased.
• Payment confirmation from our payment processor. We never receive or store full card numbers.
• Basic technical data such as browser type and pages visited, used to keep the store working.
• Messages you send us through the contact form or by email.

Why we use it

• To process payments, dispatch orders and handle returns.
• To answer support questions.
• To meet legal and accounting obligations.

Sharing

We share only what is necessary with our payment processor and our shipping carriers. We do not sell or rent your personal data to anyone.

Cookies

We use a small amount of local browser storage to remember the contents of your cart, and cookies required for secure checkout. No advertising trackers are used.

Retention

Order records are kept for as long as tax and accounting rules require. Support messages are kept for up to 24 months.

Your rights

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it where we are not required to keep it. Email Contact@alvorae.shop and we will respond within 30 days.

Security

The store runs over HTTPS and payment data is handled entirely by our PCI-compliant payment processor.

Children

This store is not intended for children under 13, and we do not knowingly collect their data.